Q1: Are you a manufacturer or a trading company?
A: We are a cable manufacturer with 15 years of production experience and more than 10 years of export experience.
Q2: What are your export business types/customer groups?
A: Our business includes: Retail, wholesale, government project supply, private engineering supply, international bidding, customer requirements production, OEM, etc. And our customers are Retailers, Wholesalers, Electric Power Companies, Oil companies, EPC companies, Electrical equipment manufacturers, Factories, Agents, Brokers, etc. No matter which field you are in, if you need cables, just contact us!
Q3: I do not know how to choose what I need. / I have not found the cable type and size I need on this page.
A: Please do not worry. Contact us and send us your requirements, we will help you to choose the correct cable you need. If you have the below information is better: Cable voltage, conductor material, Insulation, Outer sheath material, and armor type. Otherwise, you can provide us with the cable installation environment, application requirements, etc.
Q4: When can I get the price?
A: Normally you can get our feedback within 24 hours upon we get your inquiries. As soon as necessary product information is confirmed, our quotation will reach you within 24 hours. For large projects and multi-items more than 50 items, we need 3-5 days more.
Q5: What’s your MOQ?/ How long is your delivery time?
A: MOQ & Delivery time both according to a different product, product size, and production construction. Welcome to contact us for further communication. Anyway, we will try our best to support you!
Q6: What are your trade terms and payment term?
A: Mostly used trade term is EXW, FOB, CFR/CNF, and CIF. Payment term varies from different contract value and commercial clauses. Normally 30% TT advance payment is required, and the balance payment by TT / LC.
Q7: What`s your quality guarantee and period?
A: We guarantee that all of our products are free from defects. We will take back any product that does not meet the agreed quality by both parties. Usually, the guarantee period is 18 months after shipment and 12 months after installation, which is earlier.
Q8: Does your price include destination custom clearance, import tax, and installation service?
A: Sorry, currently we only supply cables and provide shipping service in China. Other services should be re-quoted and negotiated by both parties.